Questions that once lingered in Barrie’s school corridors will soon find a new home, as Ontario commands the creation of Student and Family Support Offices across every board in the province.
The Ministry of Education’s latest directive, set to affect Simcoe County and beyond, is reshaping the landscape of school governance. This move follows a string of interventions where the province placed five school boards under direct supervision, citing mismanagement. For Barrie’s families, the new offices are poised to become the front line for unresolved issues, promising both efficiency and clarity.
According to Minister of Education Paul Calandra, these offices are designed to provide parents with swift responses—acknowledgement of inquiries within two business days, and answers within five. The first rollout targets supervised boards in January, while all other boards, including those in Simcoe County, must prepare plans by March and fully launch by September. Each office will be managed by a supervisory officer rather than a locally elected trustee.
This overhaul reflects a deeper shift. For generations, trustees acted as the community’s voice in education, mediating disputes and ensuring local accountability. Now, with the possibility of trustees being replaced or abolished entirely, critics argue that democratic oversight is being eroded. Opposition leaders warn that centralizing authority in Queen’s Park could mean Barrie parents’ concerns are lost in distant offices.
Still, provincial officials contend that the current system is outdated and that these reforms will direct more resources to classrooms and teachers. The promise is better outcomes for students and more effective parent resources. Whether Barrie’s school communities will experience greater satisfaction or increased frustration remains to be seen, as the balance between efficiency and accountability is put to the test.
References:
Ontario to set up school board support offices, starting with those under supervision
Student and Family Support Offices coming to Ontario school boards
Ford government continues education shakeup with new ‘family support offices’

